How we can help
For sure you have a lot of questions about our services and Mexico.
We have created a Knowledge where you can find a lot of information regarding our company, booking terms, cancellations and much more.
You can also create a ticket, and one of our customer service executives will help you clear all your doubts.
USEFUL TO KNOW
A WORLD OF POSIBILITIES IN ONE DESTINATION; MEXICO
Amid a multitude of ingredients, Mexico offers a variety of destinations and states: artistic, dynamic, expressive, exotic, colorful, magical…
In Mexico you can not only enjoy a generous hospitality from an ancient inheritance rich in culture, cuisine and history, with beaches like paradise, dazzling colonial cities, mystical archeological sites, and the modernity of its great cities.
There is also the opportunity to celebrate your events in this splendid country, which has first class infrastructure in all of its 56 principle destinations. A wide range of options are available to whoever wants to successfully organize their business ventures in Mexico.
The diversity of climates, regions and activities allows you to mix business with pleasure, either in one of the best tourist centers in the world, in traditional colonial towns, between surprising natural scenery or with ancient archaeological sites. Modern convention centers public and private- are available in every region of Mexico: In the most Cosmopolitan cities, like Mexico City, Guadalajara or Monterrey, the beaches, like Cancun or Puerto Vallarta, and in the colonial cities like Morelia, Guanajuato, Mérida, Puebla, Oaxaca or Zacatecas.
Mexico places fourth in the number of cities declared to be World Heritage Sites by UNESCO, just behind Spain, Italy, and Germany. The United Nations Educational, Scientific and Cultural Organization (UNESCO) has focused efforts to preserve and promote the diverse cultures that exist all around the world.
This permits present and future generations to admire the human and natural legacy. Within this framework, UNESCO has distinguished Mexico with a declaration of 31 sites, as well as 6 cultural monuments as Intangible Heritages of Humanity, including one of the 7 Wonders of the world, Chichen Itza.
Congresses and Conventions dont pay a VAT in Mexico. Effective January 1st, 2004, strangers that enter Mexico only to participate in congresses, conventions, expositions or fairs dont have to pay the value-added tax (VAT) for hotels and related services. For more information about the law of VAT and registration for SAT, consult the website of the Federal Government of Mexico www.sat.gob.mx o www.segob.gob.mx/dof * Response as indicated in Article 29, Section VII, of the Mexican Law of Value published in the Journal Official Gazette on December 30, 2002.
ARE YOU A CREATIVE THINKER?
INSPIRATION AND IDEAS SHOULD ARISE OUT OF NOWHERE AND THEN SHOW UP WHEN WE MOST NEED THEM
WE ARE ALLWAYS LOOKING FOR TALENT, SEND US YOUR RESUME FOR FUTURE POSITIONS
Internships – If you are interested in improving your Spanish or just want to learn and work as an Intern in Tourism and Events Management in Mexico, SAT Mexico Corporation gives you the opportunity to do so. Send your CV with intention letter to info@satmexico.com
The information that we obtain from our website about you and about our other users can’t be used by yourself or by others to send unsolicited commercial messages, or to send commercial communications through the ads on our website or other systems of communications.
The informational content on this site is subject to change without prior notice given that it is fully owned by Sat Mexico Corporation. All of the information described is confidential and is under a licensing agreement or a nondisclosure agreement and can’t be used or copied without the notification and authorization of SAT Mexico Corporation.
It is illegal to copy information, statistical data, software, processes, images and in general all of the documentation and information implied in whichever document or page contained in this website unless they are licensed and with expressed consent presented in writing and signed by a legal representative supplied by SAT Mexico Corporation.
Whatever duplication or total or partial usage of the information, prices, data, statistics, software processes, images and all of the documentation that is not authorized is strictly prohibited.
All of the data, names and formats used in the examples that are found on this site are the property of the registered brands and companies unless there is a note specifically saying otherwise.
All of the registered brands, services, products, trade names and other practical or intellectual identities are the property of their respective owners.
This declaration of confidentiality/privacy is subject to the terms and conditions of the laws and courts of Mexico City, the Federal District, Mexico, and constitutes a legal agreement between you and SAT Mexico Corporation.
If the client uses the services of SAT Mexico Corporation, it means they have read, understood and agreed to the terms outlined above. If they are not in agreement with the terms, the client shouldn’t provide any personal information, or use the services of SAT Mexico Corporation’s website. If they have doubts over the data protection laws, we recommend visiting the page of the Federal Institute of Access to Information and Data Protection.
http://www.ifai.org.mx/Particulares/faq
PRIVACY
FEDERAL INFORMATION PRIVACY LAW
TRAVEL AGENCY
SAT BUSINESS TRAVEL S.A. DE C.V.
SAT BUSINESS TRAVEL SA DE CV, is an operator dedicated to the Tourist Industry and Corporate Events founded in 1992.
The company provides services such as: Destination Selection and Management, Seminars, Meetings, Transfers and Ground Transport, Incentive Travel, Conferences, Conventions, Corporate Travel, Tours, Road Shows, Stands, Government Visits, Theme Events, Social Activities, Gala Dinners, Logistics, Technology, Telemarketing and more.
It is a tourist company which is dedicated to the creating, planning and implementation of land tour packages to different cultural tourist attractions and areas in Mexico, as well as some other foreign cities.
SAT BUSINESS TRAVEL SA DE CV with its office in Fernando Montes de Oca #156, Colonia San Miguel Chapultepec, Borough of Miguel Hidalgo, in Mexico City, post code 11850, informs clients that, in order to provide the services and/or products requested, it is necessary to collect, store and process personal and/or economic data with the aim of having control and privacy.
The personal information provided to SAT BUSINESS TRAVEL SA DE CV, is used for registering, monitoring, updating and confirming customers, products and contracted services such as hotel reservations, tickets, travel packages, conferences, tours, etc.); for promotional, marketing and statistical purposes; to fulfil our obligations to our customers and to assess the quality of service.
All personal data provided to suppliers, internal and external customers will be treated under the statutes required by the Federal Laws for Protection of Personal Data Held by Private Parties and their Regulations.
Personal data may be transferred and processed by the company, its affiliates and/or business partners within Spain or abroad. The transfer of such data is performed with all appropriate safety measures and in accordance with the principles contained in the Federal Law for Protection of Personal Data Held by Private Parties.
The confidentiality of personal data is secured by procedures, controls, technologies and audits implemented to ensure accuracy, proper use, suitability and protection, to prevent damage, loss, alteration, destruction, in addition to access, dissemination and unauthorised use. Furthermore, only competent and authorised persons have limited and controlled access to data sources.
Personal data shall not be subject to sale, gift or leasing for profit for the company or third parties without the prior knowledge and consent of the data’s owner. In light of the foregoing, employees and/or third parties are bound by privacy agreements to ensure privacy of the data. Customers working with the agency only share personal information in any of the following cases:
Subsidiaries and/or business partners;
Service providers needed to ensure the requested service.
For the purposes outlined in this privacy notice, we may collect personal information in several ways: when
you provide it to us directly or when you use the email contact service enabled on our website.
Clients can opt to stop receiving promotions, offers and advertising regarding products and services offered by SAT BUSINESS TRAVEL SA DE CV, by e-mailing the following address: sat@satmexico.com
SAT BUSINESS TRAVEL SA DE CV reserves the right to amend or update this privacy notice at any time.
It is responsible for your personal data collected in different ways: when you provide it to us directly, by phone or through e-mail, and when we gather information through other sources that are permitted by law.
Likewise, we may request personal data which you can provide us the same through various methods, such as when participating in our promotions or giving us information while requesting a service.
According to the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, the owner of the Personal Data, with duly accredited legal representative, is entitled to cancel it should it consider that it is not required for any of the purposes specified in this privacy notice or is being used for purposes which were not agreed to, or when the contract or service has expired, or to oppose the processing thereof for specific purposes. In such cases, you should inform us of the personal data that you want to be rectified, cancelled or revised by writing to us or by emailinginfo@satmexico.com, accompanied by physical or digital official identification, and meeting the requirements referred to in article 29 of the Federal Law on Protection of Personal Data Held by Private Parties.
We will not transfer your personal information to third parties without your consent, except as otherwise provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties and will make this transfer in the terms established by that law.
Except in the cases mentioned in Article 37 of the law in question:
Clause IV: When the transfer is necessary by virtue of a contract concluded or to be concluded in the interest of the holder, by the controller and a third party.
Referring to the provider of the contracted services such as: Hotels, airlines, car rental agencies, tour operators, tourist service consolidators, tour operators, etc.
We also inform you that to comply with the purposes set out in this privacy notice, sensitive personal data will be collected and processed, such as that relating to: Credit or debit cards; official ID; as such, we promise that these will be treated under strict security measures to ensure confidentiality.
Please note that to comply with the purposes set out in this privacy notice, sensitive personal data will be collected and processed, such as that relating to:
Credit or debit cards, Official identification, Others
Of these, copies of contracts will be requested, official IDs will be used to provide and form a record of the services and products you have requested. We promise that these will be treated under the most stringent security measures to ensure confidentiality.
Should express consent be required in terms of the Law. Should sensitive personal data need to be transferred, we require your express consent in accordance with the provisions of Article 9 of the Law on this matter, and so we ask you indicate if you agree to this transfer… I agree that my sensitive personal data will be transferred in accordance with the terms and conditions of this privacy notice.
The company reserves the rights to amend this privacy notice and will inform the general public on the website: http://www.satmexico.com, which is protected by the company SAT BUSINESS TRAVEL S.A. DE C.